How to activate Vietnam eSIM on iPhones

How to activate Vietnam eSIM on iPhones
 
After placing an order for an eSIM, you will receive a QR Code, SM-DP+ Address & Activation Code. The thing you need to do now is to set up it on your device and activate it for usage.
 
Good to know:

• Basically, an eSIM can be installed automatically by scanning the QR Code or manually. Although we guide you through both, the former is highly recommended.
• For a travel eSIM, you should install the eSIM on your device before departure and activate it upon landing in your destination.
• The setup will take you around 2 or 3 minutes only.
• If you are using a data eSIM for Vietnam, and you use a 5G smartphone, please disable 5G on the eSIM and switch to 4G / LTE.
• Turn off your Cellular Data Switch to avoid the roaming fee.

 
1. What to prepare before starting eSIM installation and activation?
To get started with the eSIM installation on your device, please make sure that the following items are ready:

• An eSIM compatible and carrier-unlocked device.
• A stable Wi-Fi connection (not mobile data of another phone), and
• An eSIM QR code for scanning

 
Tips

• print your QR code, or borrow someone’s device to keep your eSIM QR code if you have no second device (another phone, desktop, laptop, etc.) to keep it).
• take note of your SM-DP + Address & Activation code somewhere on your device for easy manual setup by copying and pasting if you cannot print your QR code or have no second device to keep it, or just in case your scanning fails and you need to set up your eSIM manually.

 
2. How to activate eSIM on iPhones
Every data eSIM will go through 2 steps to be ready in your device and data usage.
The wording may be slightly different depending on your device. So, in case you have difficulty installing your eSIM, please contact us.
If you are using iPhone, check the eSIM iPhone list to make sure you can use the eSIM on it, and follow the instructions below for its use.
 
2.1. Installation
1. Turn on Wifi-Connection of your iPhone
2. One your device, go to Settings. If it isn’t available on your Home screen, swipe left to access the App Library, and search for it on the search bar.

3. Tap Cellular or Mobile (depending on your phone)
4. Tap Add Cellular Plan or Add Mobile Data Plan (depending on your phone)
 

 
5. Scan your printed QR code or the QR code you keep on another device. In case you cannot scan the QR code, you can select Enter Details Manually at bottom of your iPhone screen, and enter the following information:

• SM-DP+ Address which looks like RAP-0126.OBARTHOR.NET
• Activation Code which looks like FA9F0-MWFO-M4HOC-BUBGX
• Confirmation Code(optional)

6. Tab Add Cellular Plan or Add Mobile Data Plan to confirm the installation.

 
7. On the Cellular or Mobile data plan labels screen, choose the available label (such as Secondary, Business, Travel, etc.) or customize label for your eSIM (such as Vietnam eSIM), and then tap Continue
8. On Default line page, select your Primary number if your data eSIM does not come with a phone number for calling or you do not intend to use this number to make call or send SMS to people who are not in your contacts.

 
9. On the iMessage & Facetime page, choose your eSIM.
10. On the Cellular Data or Mobile Data Plans page, select your eSIM. Remember to turn off the Allow Cellular Data Switching button to avoid expensive roaming charges.

 
If you do not use the eSIM immediately, just turn it off. And when you need to use it, follow the steps below:
 
2.2. eSIM activation and data use
1. One your device, go to Settings,
2. Tap Cellular or Mobile Data (depending on your phone)
3. Select the eSIM to be used and enable Turn On This Line and Data Roaming.
4. Go to the Messages, switch your phone number to your eSIM and text as guided to activate the data plan (only applicable to Gigago Vietnam travel eSIM)
 

 
In case you cannot connect to the internet, please adjust your phone APN (access point name) by:
1. On your device, go to Settings
2. Tap Cellular or Mobile (depending on your phone)
3. Select your eSIM which has enabled Turn On This Line and Data Roaming
4. Tap Cellular Data Network or Mobile Data Network (depending on your phone)
5. Enter provided APN on all APN fields (Cellular/Mobile data, and Personal Hotspot) (for Gigago Vietnam eSIM) or a different value if you use eSIM from another provider, the other fields are left blank.
 
Now, enjoy your internet in Vietnam and discover our amazing places.