After placing an order for an eSIM, you will receive a QR Code, SM-DP+ Address & Activation Code. The thing you need to do now is to set up it on your device and activate it for usage.
Good to know:
- Basically, an eSIM can be installed automatically by scanning the QR Code or manually. Although we guide you through both, the former is highly recommended.
- For a travel eSIM, you should install the eSIM on your device before departure and activate it upon landing in your destination.
- The setup will take you around 2 or 3 minutes only.
- If you are using a data eSIM for Vietnam, and you use a 5G smartphone, please disable 5G on the eSIM and switch to 4G / LTE.
- Turn off your Cellular Data Switch to avoid the roaming fee.
1. What to prepare before starting eSIM installation and activation?
To get started with the eSIM installation on your device, please make sure that the following items are ready:
- An eSIM compatible and carrier-unlocked device.
- A stable Wi-Fi connection (not mobile data of another phone), and
- An eSIM QR code for scanning
Tips
- print your QR code, or borrow someone’s device to keep your eSIM QR code if you have no second device (another phone, desktop, laptop, etc.) to keep it).
- take note of your SM-DP + Address & Activation code somewhere on your device for easy manual setup by copying and pasting if you cannot print your QR code or have no second device to keep it, or just in case your scanning fails and you need to set up your eSIM manually.
2. How to activate eSIM on Android
2.1. How to activate eSIM on Samsung
Currently, the carrier-unlocked Samsung S20, S21, S22, Note 20, Fold and Z Flip are supporting eSIM technology. You can check if your Samsung phone supports eSIM here, and follow the steps below to use its data on your device.
2.1.1. Installation
1. One your device, go to Settings.
2. Tap Connections
3. Choose SIM card manager
4. Choose Add mobile plan
5. The searching for plan comes.
6. If the No Plans found screen appears, tap OK on the popup message, and then tab Scan carrier QR Code.
7. Position the QR Code within the guided lines to scan it. In case the scanning fails, tab Enter code instead at the bottom of the scree, and enter the activation code provided to you by the eSIM provider which looks like LPA:1$RtP-0026.OBARTHAR.NET$PJ2HV-UABNN-SPKQE-GHKFZ.
- Note: In some cases, you select the Add using QR code option, but you still see the Activation code line on your scanning screen, tab it and then enter the activation code.
8. Once the eSIM plan has been detected, tap Confirm/Add (depending on your phone)
9. When your plan has been registered, select OK to turn on the plan (if you are in Vietnam and want to use the plan immediately), or Cancel (if you are not in Vietnam or don’t want to use the data plan immediately).
2.1.2. eSIM activation and data use
When you need to use your travel eSIM, you will need to:
1. Go to Settings >> Connections > SIM card manager, and select your eSIM and turn it on, and select your eSIM as Mobile data.
2. Then get back to Connections > Mobile networks to turn on Data roaming of your phone.
In case you cannot access the internet, please set up your APN (access point name) by:
- Going to Settings >> Connections >> Mobile networks
- Tapping Access Point Names >> Tapping Add
- Select the APN field and enter the mobile operator’s APN, such as m9-itelecom.
2.2. How to activate eSIM on Google Pixel
eSIM works well on Google Pixel 3, 4, 5, 6 series except for certain cases specified here.
After confirming that your Pixel phone supports eSIM, and got the QR code from the eSIM provider, you will follow the steps below to use it.
2.3.1. eSIM installation
1. Go to Settings > Tap Network & internet
2. Tap Add (+ icon) next to “Mobile network” or “SIMs“
3. Tap Download a SIM instead?
4. Tap Next,
5. Scan your eSIM QR code,
6. Tap Download to add the eSIM profile to your phone,
7. Turn off your eSIM
Note: In case you want to rename your eSIM plan, please select the SIM and choose the pen icon on the right top to edit its information.
2.3.2. eSIM activation and data use
1. Go to Settings > Tap Network & internet
2. Tab SIMs to see list of the SIMs available on your phone
3. Select your eSIM which will be used and turn it on
4. Turn your eSIM’s Mobile Data and Roaming on
In case you cannot access to the internet, please set up your APN (access point name) by:
- Going to Settings >> Network & internet >> SIMs
- Turn on your eSIM if it is turned off, and scroll down, and tap Access Points Names
- Tap Add, and select the APN field and enter the provided APN. Other fields can be left blank.